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At Trans Pacific National Bank, we take protecting your financial information
seriously. We recognize and respect your right to privacy when it comes to your
personal financial information. Unless you have initiated the contact, Trans
Pacific National Bank will not ask you for your personal information through
email, mail or phone. With financial fraud on the rise, it is important that you
know how to protect yourself against this type of fraud.
Here are some helpful safety tips to protect you against financial fraud:
E-mail Scams (Phishing):
Internet thieves are "phishing" (fishing) for confidential information such as
account numbers and passwords. They send e - mails that appear to be from a
well-known company but can put you at risk.
How to detect a suspicious e-mail:
- The email is from a well-known financial institution where you may or
may not have an existing relationship.
- There is a sense of urgency concerning your account. Example: Your
account will be closed or temporarily suspended.
- There may be obvious spelling or grammatical errors.
- Asks you to click on a link, directing you to a spoof web site asking
for sensitive account information.
How to report a suspicious email:
When you report suspicious e-mails that appear to be from Trans Pacific National
Bank, but which are, in fact, sent by imposters, we work aggressively with law
enforcement agencies to investigate them.
If you suspect that you've received a fraudulent Trans Pacific National Bank
e-mail, please forward it to us at:
info@tpnb.com
More information is available at the
FDIC Web site. If you detect any suspicious e-mails or calls,
you can contact the
Federal Trade Commission or call 1-877-IDTHEFT.
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