TPNB Online Banking NEW Multifactor Authentication Update

April 23rd, 2014

Important News for our Online Banking users!

Beginning Thursday, May 29, 2014, your Image & Pass Phrase will no longer be displayed when you log in to Online Banking.

We’re making it easier for you to access your account online, while continuing to protect you and your money with our powerful, multilayered security system. A NEW Multifactor Authentication Device Security, Extended Validation (EV) Certificates is replacing the older image/passphrase feature for both Personal Online Banking and Business Online Banking.

Effective Wednesday, April 23, 2014, EV Certificate will change the Retail Online and Business Online website URL address bars to GREEN, providing you with visual confirmation that you are on a valid secured website. In addition, EV certificates provide a special field that appears with the name of the legitimate website owner, in our case, (Fiserv, Inc).

Security you can check:

Before entering your password or answering the Security Challenge, check your browser’s address bar. We’ve added an additional layer of security that shows if you are connected to a safe server. If your browser’s address bar is GREEN, your connection is safe. If it’s not GREEN, stop your log in process and contact us.

Here’s how the GREEN address bar may appear in your browser.

EV Certificate Online Banking

We want you to know your account is safe with us. If you have any questions about the security we use for our online services, feel free to contact us at ebanking@tpnb.com or contact one of our branch locations.

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