April 23rd, 2014
Important News for our Online Banking users!
Beginning Thursday, May 29, 2014, your Image & Pass Phrase will no longer be displayed when you log in to Online Banking.
We’re making it easier for you to access your account online, while continuing to protect you and your money with our powerful, multilayered security system. A NEW Multifactor Authentication Device Security, Extended Validation (EV) Certificates is replacing the older image/passphrase feature for both Personal Online Banking and Business Online Banking.
Effective Wednesday, April 23, 2014, EV Certificate will change the Retail Online and Business Online website URL address bars to GREEN, providing you with visual confirmation that you are on a valid secured website. In addition, EV certificates provide a special field that appears with the name of the legitimate website owner, in our case, (Fiserv, Inc).
Security you can check:
Before entering your password or answering the Security Challenge, check your browser’s address bar. We’ve added an additional layer of security that shows if you are connected to a safe server. If your browser’s address bar is GREEN, your connection is safe. If it’s not GREEN, stop your log in process and contact us.
Here’s how the GREEN address bar may appear in your browser.
We want you to know your account is safe with us. If you have any questions about the security we use for our online services, feel free to contact us at firstname.lastname@example.org or contact one of our branch locations.
April 14th, 2014
Recently, a bug called the Heartbleed Bug has been discovered which could compromise a lot of data on the internet. TPNB is posting this notice to help our customers learn:
- What TPNB has done to protect our customers;
- What the Heartbleed Bug is; and
- What you can do to protect yourself.
What is the Bank doing to protect you?
At Trans Pacific National Bank, we know that security is one of our customers’ top priorities. TPNB has worked diligently and determined that TPNB’s Online Banking and website are not affected by the Heartbleed Bug. Your personal and financial information is safe with us.
What is the Heartbleed Bug?
The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. What is that? This is what many sites use to protect your information on the internet. Many popular social sites, business sites, online shopping sites, and even sites run by the government might be vulnerable.
If you would like to learn more about the Heartbleed Bug, go to the website http://heartbleed.com/.
What can you do to protect yourself?
Many businesses are working to update their sites to respond to the Heartbleed Bug. Here is what you can do to protect yourself:
- Once sites have been updated and patched, change your passwords to any sites that require a username and password. This includes sites such as email services, online retail stores, and online banking and credit card sites. Changing your password is a precaution that will prevent anyone who has obtained your username and password from accessing your information online.
- Keep up on the latest news to find out if any sites you use have been compromised or updated.
The following list includes some password best practices:
- Use longer, complicated passwords that include letters, numbers and special characters. The longer and more complicated your passwords are, the harder they are for a fraudster to figure out.
- Use different passwords for each site. This is a hard one; how do we remember all those passwords? However, if a fraudster gets the password for one site, they will only have access to that site. If all your passwords are the same, that fraudster could access any site using that password, especially if you use the same usernames for those sites.
- Change your password every six months or so, especially for financial sites.
- Keep your passwords secure and don’t share them with others.
December 12th, 2013
Our New SF Branch premises is located at 88 Kearny Street, Suite 1750, San Francisco, CA 94108 with extended new banking hours Monday to Friday, 9:00a.m to 5:00p.m. The approximate walking distance between the previous branch location and the new branch location is 0.2 miles. We will keep you informed on any changes to the moving date if the remodel takes longer than expected.
September 8th, 2013
This weekend, TPNB attended the Neptune Beach Community Celebration presented by Alameda Chamber of Commerce. TPNB sponsored this family fun filled event including slides, water activities, art booths, and much more. The event also featured live bands and unique restaurants. Guests were able to stop by the TPNB booth to spin the prize wheel for great gifts. Thank you to everyone who came and for your continuous support of the Alameda Community.
September 1st, 2013
What’s a better way to celebrate Labor Day Weekend? By attending the Millbrae Art & Wine Festival! This weekend, TPNB kicked off Labor Day Weekend with a fun filled day at the 43rd annual festival on Broadway in beautiful Millbrae from 10am – 5pm. Attendees were able to stop by the TPNB booth to give their best shot at our prize wheel to win some great prizes, including one of our very own The Bay Way t-shirts and so much more! Thanks to everyone who stopped by to say hi and we hope you enjoyed your three day weekend!
Click here for pictures from the festival.
August 28th, 2013
Recently, TPNB hosted the August WABA Mixer at our beautiful Alameda Branch. Business people, city officials, and neighbors all working together to make Alameda the best it can be joined together for an evening of fun, enjoying delicious wines and appetizers. Mayor Gilmore and guests enjoyed this great networking opportunity at Alameda’s oldest community bank. Thank you to all who came and supported and we will hopefully see you at the next one.
Click here for pictures from the Mixer.
August 16th, 2013
Trans Pacific National Bank will be supporting the Alameda Boys & Girls Club at their “Swing for Great Futures” Gold Classic. This event will be held on September 23, 2013 at Sequoyah Country Club in Oakland. Join us for a great cause in supporting the youth with golf, food, contests, prizes, and raffles at one of the Bay Area’s most celebrated Country Clubs. For more more information and registration, please visit www.swingforgreatfutures.com. We hope to see you all there!
July 20th, 2013
The TPNB Millbrae Staff recently participated in Relay for Life. Relay for Life Millbrae is a 24 hour fundraising event sponsored by American Cancer Society that helps the community celebrate the lives of people who have battled cancer, remember loved ones lost, and fight back against the disease. There were a total of 24 teams and 172 participants, each team setting up tents for overnight. Teams sold products such as drinks, cupcakes, or custom jewelry, and all proceeds went to the American Cancer Society. The fun-filled day also included dragon dances, live bands, and a Luminaria celebration dedicated to families and friends who lost a loved one to cancer. Shirley and Maria from our Millbrae branch volunteered and worked as account verifiers, counting and verifying all the cash and check donations for the day.
To find out more about Relay for Life, click here.
To see pictures from Relay for Life, click here.
Harrison Barnes Guest of Honor at Alameda Mayor’s 4th of July Parade
Trans Pacific National Bank (TPNB) was able to get Harrison Barnes of the Golden State Warriors to ride in their car during this years’ Alameda Mayor’s 4th of July Parade. TPNB, who is celebrating the 25th year anniversary of their branch in Alameda, has been a major sponsor of the parade for several years where funds from the event go to benefit the music programs throughout the schools in Alameda.
“We were thrilled to have Harrison agree to be in this years’ parade and it was fantastic to have his support of this event and the community. He could not speak enough about how beautiful the city of Alameda was, how surprised he was by the droves of people on the parade route, and what a great event the parade turned out to be.” said Michael Delucchi, Chief Administrative Officer of TPNB and member of the Parade Committee.
Harrison’s Independence Day activities included meeting Mayor Marie Gilmore, starting the RACE before the parade, meeting with kids from the Alameda Boys and Girls Club, and even getting on a horse before the parade started.
In May the NBA named Harrison Barnes to the 2012-13 All-Rookie first team after completing his first year in the league and a sensational playoff run where he contributed significantly to the success of the team.
June 14th, 2013
TPNB will be the headquarters and sponsoring the upcoming Alameda Summer Stroll’s which happens the 2nd Friday of each month throughout the summer beginning in June and ending in September from 6:00 – 9:00 PM on Webster Street.
Stop by and see us either after the Concert at the Cove or to finish off your week. Come enjoy local wines, art, music, and a taste of historic West Alameda.
Find complete details and tickets available at http://www.alamedastroll.com/