General Information or Customer Questions:
Please read the following important e-mail disclosure:
The Bank recognizes e-mail as a simple and cost effective method of communication; however, requests and inquiries requiring immediate attention should NOT be sent by e-mail. A bank representative may not be able to immediately review your e-mail message. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may any e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes, cards or checks.
Private personal and account information such as account numbers, passwords, PINs and/or social security numbers should NOT be sent by e-mail.
If you have a question about your account or need an immediate response, please call us at one of our Office Locations or fill out the contact form below.
San Francisco Branch – (415) 543-3377
East Bay Branch – (510) 769-1000
Peninsula Branch – (650) 697-8855