Internet Banking Security Tips

Your Online Banking password is one of the most important safety features. Make sure no one can see your password as you sign in. It is important to sign out of Online Banking by clicking the Sign Out link in the upper right corner after you’ve completed your session or before moving on to other websites.

Protect your Signon ID and Password

  • Avoid writing your Signon ID or password down
  • Avoid predictable passwords that could be guessed by others
  • Use complicated passwords with numbersm letters and special characters
  • Do not share your password with anyone else
  • Change your password regularly. Every six months is a good practice.
  • Use extra caution when using a public or network computer

Check the security of your computer

  • Install antivirus software and keep it up to date
  • Use a firewall. This can protect against potential hackers and prevent access to questionable connections

Be alert to common internet scams

  • Phishing – is an internet scam involving an email that appears to be from a legitimate company, bank, or government agency. You should not reply to these emails, open any attachments, or follow any of the links provided, which request you to click the link and provide personal or account information to update your information. If you are unsure of an email, you should contact the company using the contact information or URL provided in a printed statement.
  • Pharming – is a type of fraud that involves redirection from a legitimate site to a site that appears to be legitimate, but has been created by fraudsters in an attempt to gain your personal or account information.

Promptly open mail from Trans Pacific National Bank

  • Promptly review your bank statements to ensure your account activity is correct
  • Notify the bank immediately if any errors are detected on your statement
  • Securely store or destroy bank statements, receipts, and unused credit card offers

More on email

  • TPNB Bank representatives will never ask you for your password.
  • TPNB Bank representatives will never ask you for the answers to your security questions.
  • You should never send personal or account information via email

Review your credit report

  • Checking your credit report regularly can alert you to any unauthorized activity.
  • You can obtain one credit report each year from each of the three credit reporting agencies
  • Visit www.annualcreditreport.com or call 877-322-8228 or contact the agency directly for additional reports using the numbers listed below.Equifax: 800-685-1111
    Experian: 888-397-3742
    TransUnion: 800-916-8800